Description: The Service Profit Chain: How Leading Companies Link Profit and Growth to Loyalty, Satisfaction, and Value by Sasser, W. Earl; Schlesinger, Leonard a.; Heskett, James L. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less
Price: 5.71 USD
Location: Aurora, Illinois
End Time: 2025-01-21T09:03:30.000Z
Shipping Cost: N/A USD
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Return shipping will be paid by: Seller
All returns accepted: Returns Accepted
Item must be returned within: 30 Days
Refund will be given as: Money Back
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Binding: Hardcover
Weight: 1 lbs
Product Group: Book
IsTextBook: No
Book Title: Service Profit Chain
Number of Pages: 320 Pages
Language: English
Publisher: Free Press
Publication Year: 1997
Topic: Marketing / General, Industries / Service, Customer Relations, General, Management, Forecasting
Item Height: 1.1 in
Illustrator: Yes
Genre: Business & Economics
Item Weight: 17.8 Oz
Author: W. Earl Sasser Jr., Leonard A. Schlesinger, James L. Heskett
Item Length: 9.2 in
Item Width: 6.1 in
Format: Hardcover
