The Exceptional Experience: Creating a Business Your Customers Will Love by Tayl

Description: The Exceptional Experience by Taylor Welch, Michael G. Walker THE EXCEPTIONAL EXPERIENCE: Creating a Business Your Customers Will Love, is a straightforward exploration into the world of client services. In todays business landscape, where customer satisfaction is paramount, this book is your practical guide to not just meeting but exceeding your clients expectations. Were taking a journey that goes far beyond typical advice on client services, and delving into the details of creating an experience that genuinely resonates with your customers. In the opening chapters, we break down the essence of client services, moving beyond basic support to understand its pivotal role in business growth. As we progress, the focus shifts to the dynamic relationship between client services and sales - a concept rarely addressed in many organizations. We challenge conventional ideas about client loyalty, emphasizing the importance of strategic appreciation for forging lasting connections. At the core of the book lies the art and science of crafting an exceptional experience for your clients. From making solid first impressions and setting client expectations to managing day-to-day client relationships, each chapter provides practical insights and strategies. Beyond theoretical frameworks, we delve into the practical aspects of technology integration, communication tactics, and key performance indicators. Whether youre a seasoned business professional or just starting out, "The Exceptional Experience" equips you with the tools and knowledge to retain clients and turn them into advocates. By the final chapters, youll discover how to build a client-centric culture, enhance organizational efficiency, and create compensation plans for success. This book is more than a guide; its a roadmap to building strong relationships, fostering loyalty, and making your business one that customers not only like but actively support. Get ready to rethink your approach to client services and embark on a journey toward business excellence. "The Exceptional Experience" provides you with the insights and tools necessary to reshape your business and cultivate a community of satisfied, loyal customers. FORMAT Paperback CONDITION Brand New Details ISBN196265690X Author Michael G. Walker Publisher Game Changer Publishing Year 2024 ISBN-13 9781962656900 Format Paperback Publication Date 2024-02-27 Imprint Game Changer Publishing Subtitle Creating a Business Your Customers Will Love Audience General Pages 104 ISBN-10 196265690X We've got this At The Nile, if you're looking for it, we've got it. With fast shipping, low prices, friendly service and well over a million items - you're bound to find what you want, at a price you'll love! TheNile_Item_ID:158800165;

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Location: Melbourne

End Time: 2024-10-29T02:33:50.000Z

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