Description: The DNA of Customer Experience: How Emotions Drive Value is a captivating textbook written by C. Shaw, published by Palgrave Macmillan in 2007. This hardcover book has a height of 216mm, a width of 140mm, and weighs 394g. With 186 pages, this management book explores the impact of emotions on customer experience, using real-life examples to illustrate the significance of customer emotions in driving value. The language used in the book is English, making it easy to comprehend for most readers. This textbook is ideal for university students and individuals who want to gain knowledge on customer experience and how emotions play a crucial role in business success. Its format is hardcover, making it durable and long-lasting.
Price: 25 GBP
Location: Londonderry
End Time: 2024-11-11T01:18:51.000Z
Shipping Cost: 12.96 GBP
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Item Specifics
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Item Height: 216mm
Item Width: 140mm
Author: C. Shaw
Publication Name: The Dna of Customer Experience: How Emotions Drive Value
Format: Hardcover
Language: English
Publisher: Palgrave Macmillan
Subject: Management
Publication Year: 2007
Type: Textbook
Item Weight: 394g
Number of Pages: 186 Pages
