Description: Please refer to the section BELOW (and NOT ABOVE) this line for the product details - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Title:Service Recovery SkillsISBN13:9781490988702ISBN10:149098870XAuthor:Training Institute, Customer Service (Author)Description:(This is a RePrint) - What Do You Do When Problems Occur? How Do You Respond To Difficult Or Negative Situations? The Way We Respond To Problems Or Negative Situations Can Mean The Difference Between Losing A Valuable Customer Or Creating A Customer For Life Smart Businesses Look At Customer Service Problems As Opportunities Opportunities To Show The Customer Just How Good You Are And How Important The Customer Is This Is The Perfect Way To Show Your Customers That You Care And Value Them But It Is Surprising How Many People And Businesses Make Simple Mistakes That Cost Them Customers And Dollars Mistakes They Make Without Even Realizing It Mistakes That Cause Customers To Walk Out The Door And Possibly Never Return But The Great News Is That You Can Easily Correct Those Mistakes And Create The Very Best Response To Any Kind Of Problem Service Recovery Skills Takes You Every Step Of The Way And Will Help You Show Your Customers Just How Much You Care Service Recovery Skills Is An Easy To Read Manual Which Requires No Special Education Or Knowledge Anyone Can Read And Understand The Content It Is Designed To Get Results Fast Binding:Paperback, PaperbackPublisher:Createspace Independent Publishing PlatformPublication Date:2013-07-14Weight:0.44 lbsDimensions:0.3'' H x 9'' L x 6'' WNumber of Pages:142Language:English
Price: 17.23 USD
Location: USA
End Time: 2024-12-28T11:41:13.000Z
Shipping Cost: 0 USD
Product Images
Item Specifics
Return shipping will be paid by: Buyer
All returns accepted: Returns Accepted
Item must be returned within: 30 Days
Refund will be given as: Money Back
Return policy details:
Book Title: Service Recovery Skills
Number of Pages: 142 Pages
Language: English
Publisher: CreateSpace
Topic: Customer Relations
Item Height: 0.3 in
Publication Year: 2013
Genre: Business & Economics
Item Weight: 9.6 Oz
Author: Customer Service Training Institute
Item Length: 9 in
Book Series: Customer Service Training Ser.
Item Width: 6 in
Format: Trade Paperback