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Location: Sparks, Nevada
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Book Title: Service Management and Marketing: Customer Management in Service
Publication Date: 2007-02-27
Edition Number: 3
Item Length: 9.2in
Item Height: 1.1in
Item Width: 7.5in
Author: Christian Gronroos
Publication Name: Service Management and Marketing : Customer Management in Service Competition
Format: Perfect
Language: English
Publisher: Wiley & Sons, Incorporated, John
Publication Year: 2007
Type: Textbook
Item Weight: 0 Oz
Number of Pages: 496 Pages