Description: Every interaction the customer has around your brand contributes to the story of their experience. This book provides actionable advice to tell a powerful story your customers will love. --Katie Dill, Vice President of Design, Lyft Customer experiences are increasingly complicated--with multiple channels, touchpoints, contexts, and moving parts--all delivered by fragmented organizations. How can you bring your ideas to life in the face of such complexity? Orchestrating Experiences is a practical guide for designers and everyone struggling to create products and services in complex environments.
Price: 43.92 GBP
Location: Gloucester
End Time: 2024-12-24T15:00:11.000Z
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EAN: 9781933820736
UPC: 9781933820736
ISBN: 9781933820736
MPN: N/A
Book Title: Orchestrating Experiences: Collaborative Design fo
Item Height: 1.8 cm
Item Length: 22.6 cm
Item Weight: 0.48 kg
Item Width: 15.2 cm
Publisher: Rosenfeld Media
Publication Year: 2020
Subject: Computer Science, Management, Marketing
Number of Pages: 336 Pages
Language: English
Publication Name: Orchestrating Experiences: Collaborative Design for Complexity
Type: Textbook
Author: Chris Risdon
Format: Paperback
