Description: Measuring ITSM: Measuring, Reporting, and Modeling the IT Service Management Metrics that Matter Most to IT Senior Executivesby Steinberg, Randy A. Description: It's a preowned item in good condition and includes all the pages. It may have some general signs of wear and tear, such as markings, highlighting, slight damage to the cover, minimal wear to the binding, etc., but they will not affect the overall reading experience.Product ID: 1490719458-11-1
Price: 12.01 USD
Location: Philadelphia, Pennsylvania
End Time: 2024-11-02T23:27:34.000Z
Shipping Cost: 0 USD
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Return shipping will be paid by: Seller
All returns accepted: Returns Accepted
Item must be returned within: 30 Days
Refund will be given as: Money Back
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Type: Paperback
Book Title: Measuring ITSM : Measuring, Reporting, and Modeling the IT Service Management Metrics That Matter Most to IT Senior Executives
Number of Pages: 196 Pages
Language: English
Publisher: Trafford Publishing
Publication Year: 2013
Topic: Reference, General
Item Height: 0.4 in
Genre: Computers, Technology & Engineering
Item Weight: 9.6 Oz
Author: Steinberg Randy
Item Length: 9 in
Item Width: 6 in
Format: Trade Paperback
