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Measuring ITSM : Measuring, Reporting, and Modeling the IT Servic

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Measuring ITSM : Measuring, Reporting, and Modeling the IT ServicMeasuring ITSM : Measuring, Reporting, and Modeling the IT Servic

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Book Title: Measuring ITSM : Measuring, Reporting, and Modeling the IT Service Management Metrics That Matter Most to IT Senior Executives

Number of Pages: 196 Pages

Language: English

Publisher: Trafford Publishing

Publication Year: 2013

Topic: Reference, General

Item Height: 0.4 in

Genre: Computers, Technology & Engineering

Item Weight: 9.6 Oz

Author: Steinberg Randy

Item Length: 9 in

Item Width: 6 in

Format: Trade Paperback

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