it-service-management-book

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Effective IT Service Management: To ITIL and Beyond! by Addy, Rob Hardback Book
Effective IT Service Management: To ITIL and Beyond! by Addy, Rob Hardback Book

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Foundations of It Service Management by Orand, Brady
Foundations of It Service Management by Orand, Brady

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Metrics for IT Service Management by Brooks, Peter
Metrics for IT Service Management by Brooks, Peter

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⬆️ ITIL 4 Foundation (IT Service Management) Practice Tests Exams
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IT Service Management: An Introductio..., Arjen de Jong
IT Service Management: An Introductio..., Arjen de Jong

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Measuring Itsm: Measuring, Reporting, and Modeling the It Service Management...
Measuring Itsm: Measuring, Reporting, and Modeling the It Service Management...

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⬆️ ITIL 4 Foundation (IT Service Management) Practice Tests Exams No Answers
⬆️ ITIL 4 Foundation (IT Service Management) Practice Tests Exams No Answers

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It Service Management: A Guide for Itil(r) V3 Foundation Exam Candidates
It Service Management: A Guide for Itil(r) V3 Foundation Exam Candidates

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It Service Management: An Introduction Based on Itil by Van Bon, Jan
It Service Management: An Introduction Based on Itil by Van Bon, Jan

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It Service Management: An Introduction by Van Bon, Jan
It Service Management: An Introduction by Van Bon, Jan

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It Service Management: An Introduction: Based on Itil (Spanish Version)
It Service Management: An Introduction: Based on Itil (Spanish Version)

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ITSM QuickStart Guide : The Simplified Beginner's Guide to IT Service Management
ITSM QuickStart Guide : The Simplified Beginner's Guide to IT Service Management

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Managed Services in a Month - Build a Successful It Service Business in 30...
Managed Services in a Month - Build a Successful It Service Business in 30...

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IT Service Management from Hell based on Not ITIL v3: A Guide to Service  - GOOD
IT Service Management from Hell based on Not ITIL v3: A Guide to Service - GOOD

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FOUNDATIONS OF IT SERVICE MANAGEMENT BASED ON ITIL by J. Van Bon
FOUNDATIONS OF IT SERVICE MANAGEMENT BASED ON ITIL by J. Van Bon

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Measuring ITIL: Measuring, Reporting and Modeling - the IT Service Manage - GOOD
Measuring ITIL: Measuring, Reporting and Modeling - the IT Service Manage - GOOD

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IT Service Management Based on ITIL V3 - a Pocket Guide Paperback
IT Service Management Based on ITIL V3 - a Pocket Guide Paperback

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Measuring ITSM: Measuring, Reporting, and Modeling the IT Service Management Met
Measuring ITSM: Measuring, Reporting, and Modeling the IT Service Management Met

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IT Services: Costs, Metrics, Benchmarking and Marketing - Hardcover - VERY GOOD
IT Services: Costs, Metrics, Benchmarking and Marketing - Hardcover - VERY GOOD

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Business Relationship Manager: Careers in It Service Management
Business Relationship Manager: Careers in It Service Management

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Servicing ITSM: A Handbook of Service Descriptions for It Service Managers...
Servicing ITSM: A Handbook of Service Descriptions for It Service Managers...

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It Service Management : An Introduction by Georges Kemmerling (Trade Paperback)
It Service Management : An Introduction by Georges Kemmerling (Trade Paperback)

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Service Level Manager: Careers in It Service Management by Sansbury, John
Service Level Manager: Careers in It Service Management by Sansbury, John

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High Velocity Itsm: Agile It Service Management For Rapid Change In A World...
High Velocity Itsm: Agile It Service Management For Rapid Change In A World...

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IT Service Management Global Best Practices by Arjen de Jong Collector's Edition
IT Service Management Global Best Practices by Arjen de Jong Collector's Edition

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Solving IT Service Management by Antonio Narro Paperback Book
Solving IT Service Management by Antonio Narro Paperback Book

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Introduction to the ISO/IEC 20000 Series: IT Service Management
Introduction to the ISO/IEC 20000 Series: IT Service Management

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FOUNDATIONS OF IT SERVICE MANAGEMENT: THE ITIL FOUNDATIONS By Brady Orand *Mint*
FOUNDATIONS OF IT SERVICE MANAGEMENT: THE ITIL FOUNDATIONS By Brady Orand *Mint*

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IT Service Management from Hell based on Not ITIL v3: A Guide to Ser - VERY GOOD
IT Service Management from Hell based on Not ITIL v3: A Guide to Ser - VERY GOOD

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FOUNDATIONS OF IT SERVICE MANAGEMENT BASED ON ITIL by J. Van Bon
FOUNDATIONS OF IT SERVICE MANAGEMENT BASED ON ITIL by J. Van Bon

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Foundations of It Service Management by Orand, Brady
Foundations of It Service Management by Orand, Brady

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The Practical Guide to World-Class IT Service Management (Hardback or Cased Book
The Practical Guide to World-Class IT Service Management (Hardback or Cased Book

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IT Service Management: Version 2.1 by Rudd, Colin Paperback Book The Fast Free
IT Service Management: Version 2.1 by Rudd, Colin Paperback Book The Fast Free

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Service Science And Its Management: Volume Iii
Service Science And Its Management: Volume Iii

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Key Element Guide ITIL Service Design (Best Management Practice) - GOOD
Key Element Guide ITIL Service Design (Best Management Practice) - GOOD

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Measuring Itil: Measuring, Reporting and Modeling the It Service Management...
Measuring Itil: Measuring, Reporting and Modeling the It Service Management...

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Solving IT Service Management by Antonio Narro Hardcover Book
Solving IT Service Management by Antonio Narro Hardcover Book

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FOUNDATIONS OF IT SERVICE MANAGEMENT: THE UNOFFICIAL ITIL By Brady Orand
FOUNDATIONS OF IT SERVICE MANAGEMENT: THE UNOFFICIAL ITIL By Brady Orand

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Planning to Implement Service Management (IT Infrastructure Library) - VERY GOOD
Planning to Implement Service Management (IT Infrastructure Library) - VERY GOOD

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The MSPS Survival Guide To Co-Managed IT Services: A Crotchety Ol - VERY GOOD
The MSPS Survival Guide To Co-Managed IT Services: A Crotchety Ol - VERY GOOD

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Service Science And Its Management: Volume I
Service Science And Its Management: Volume I

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It Service Management: Iso/Iec 20000-1:2018 - Introduction and Implementation...
It Service Management: Iso/Iec 20000-1:2018 - Introduction and Implementation...

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Servicing Itsm: A Handbook Of Service Descriptions For It Service Managers ...
Servicing Itsm: A Handbook Of Service Descriptions For It Service Managers ...

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Foundations of IT Service Management with ITIL 2011: ITIL Foundations Course...
Foundations of IT Service Management with ITIL 2011: ITIL Foundations Course...

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Servicing ITSM: A Handbook of Service Descriptions for It Service Managers and a
Servicing ITSM: A Handbook of Service Descriptions for It Service Managers and a

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IT Services Business Management: Concepts, Processes and Practice
IT Services Business Management: Concepts, Processes and Practice

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Key Element Guide ITIL Service Design (B - It Infrastructure Library
Key Element Guide ITIL Service Design (B - It Infrastructure Library

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Servicing ITIL: A Handbook of IT Services for ITIL Managers and Practitioners S
Servicing ITIL: A Handbook of IT Services for ITIL Managers and Practitioners S

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Practical It Service Management: A Concise Guide For Busy Executives
Practical It Service Management: A Concise Guide For Busy Executives

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Global Sourcing of Business and IT Services (Technology, Work and Globalization)
Global Sourcing of Business and IT Services (Technology, Work and Globalization)

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IT Service Management from Hell! A Guide to Worst Practices by Brian Johnson
IT Service Management from Hell! A Guide to Worst Practices by Brian Johnson

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Servicing ITSM: A Handbook of Service Descriptions for it Service Managers and a
Servicing ITSM: A Handbook of Service Descriptions for it Service Managers and a

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World Class It Service Delivery by Wheatcroft, Peter Paperback Book The Fast
World Class It Service Delivery by Wheatcroft, Peter Paperback Book The Fast

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Metrics For It Service Management
Metrics For It Service Management

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Foundations of IT Service Management: ..., Orand, Brady
Foundations of IT Service Management: ..., Orand, Brady

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It Service Continuity Management 101 by MR Paul Edward Love [Paperback]
It Service Continuity Management 101 by MR Paul Edward Love [Paperback]

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Managed Services in a Month - Build a Successful It Service Business in 3 - GOOD
Managed Services in a Month - Build a Successful It Service Business in 3 - GOOD

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FOUNDATIONS OF IT SERVICE MANAGEMENT WITH ITIL 2011: ITIL By Brady Orand *VG+*
FOUNDATIONS OF IT SERVICE MANAGEMENT WITH ITIL 2011: ITIL By Brady Orand *VG+*

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A Management Guide Service Operation Based on Itil V# by Bernan
A Management Guide Service Operation Based on Itil V# by Bernan

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The MSP’S Survival Guide To Co-Managed IT Services:
The MSP’S Survival Guide To Co-Managed IT Services:

$14.99

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Managed Services in a Month - Build a Successful It Service Busin
Managed Services in a Month - Build a Successful It Service Busin

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IT Governance in Hospitals and Health Systems Roger, Guy, Scalzi
IT Governance in Hospitals and Health Systems Roger, Guy, Scalzi

$13.75

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It at Your Service: Knowing and Keeping Your Clients
It at Your Service: Knowing and Keeping Your Clients

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IT Service Management - An Introduction based on ISO 20000 and ITIL V3 (E - GOOD
IT Service Management - An Introduction based on ISO 20000 and ITIL V3 (E - GOOD

$21.55

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Risk Management at the Top: A Guide to Risk and Its Governance …. READ DETAILS
Risk Management at the Top: A Guide to Risk and Its Governance …. READ DETAILS

$19.99

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It's All About Service: How to Lead Your People to Care for Your Cu - GOOD
It's All About Service: How to Lead Your People to Care for Your Cu - GOOD

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Household Wisdom - Hardcover By Donaldson, Stephanie - GOOD
Household Wisdom - Hardcover By Donaldson, Stephanie - GOOD

$3.59

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It Service Management: Iso/Iec 20000-1:2018 - Introduction and Implementation Gu
It Service Management: Iso/Iec 20000-1:2018 - Introduction and Implementation Gu

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Complete Set (5) ITIL OGC Guide Books and Managing Across the Lifecycle
Complete Set (5) ITIL OGC Guide Books and Managing Across the Lifecycle

$59.50

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Solving IT Service Management by Antonio Narro Hardcover Book
Solving IT Service Management by Antonio Narro Hardcover Book

$33.81

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PLANNING TO IMPLEMENT SERVICE MANAGEMENT (IT By Ogc **BRAND NEW**
PLANNING TO IMPLEMENT SERVICE MANAGEMENT (IT By Ogc **BRAND NEW**

$20.95

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Measuring ITIL: Measuring, Reporting and Modeling IT Service Management Metrics
Measuring ITIL: Measuring, Reporting and Modeling IT Service Management Metrics

$5.99

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Foundations of IT Service Management with ITIL 2011: ITIL Foundations Course in
Foundations of IT Service Management with ITIL 2011: ITIL Foundations Course in

$37.13

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It Services Costs, Metrics, Benchmarking and Marketing by Tardugno, Anthony F.
It Services Costs, Metrics, Benchmarking and Marketing by Tardugno, Anthony F.

$5.60

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The IT Strategy Management Process: Supporting IT Services Through Effective Kno
The IT Strategy Management Process: Supporting IT Services Through Effective Kno

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IT Governance in Hospitals and - Paperback, by Kropf Roger Scalzi - Very Good
IT Governance in Hospitals and - Paperback, by Kropf Roger Scalzi - Very Good

$12.78

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Monitoring, Measuring, And Managing Customer Service
Monitoring, Measuring, And Managing Customer Service

$49.40

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Customer Service Isn't a Department... It's You!  by Mark Landiak HARDCOVER
Customer Service Isn't a Department... It's You! by Mark Landiak HARDCOVER

$9.75

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It's All About Service: How to Lead Your People to Care for Your Customers [ Pel
It's All About Service: How to Lead Your People to Care for Your Customers [ Pel

$8.70

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THE ART OF IT SERVICE MANAGEMENT: A CONCISE AND HOLISTIC By Levin J Allen *NEW*
THE ART OF IT SERVICE MANAGEMENT: A CONCISE AND HOLISTIC By Levin J Allen *NEW*

$22.95

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The Sink: Leave it Better - Hardcover By Martin, Daren - GOOD
The Sink: Leave it Better - Hardcover By Martin, Daren - GOOD

$4.39

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Solving IT Service Management by Narro, Antonio, Brand New, Free shipping in ...
Solving IT Service Management by Narro, Antonio, Brand New, Free shipping in ...

$32.67

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IT Service Management in SAP Solution Manager by Nathan Williams
IT Service Management in SAP Solution Manager by Nathan Williams

$23.09

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Achieving It Service Quality: The Opposite of Luck
Achieving It Service Quality: The Opposite of Luck

$18.01

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Why Service Stinks... and Exactly What to Do about It! by T. Scott Gross...
Why Service Stinks... and Exactly What to Do about It! by T. Scott Gross...

$7.99

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HIMSS Book Ser.: Leading Healthcare IT : Managing to Succeed by Susan T....
HIMSS Book Ser.: Leading Healthcare IT : Managing to Succeed by Susan T....

$10.00

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The Guide to a Successful Managed Services Practice: What every SMB IT...
The Guide to a Successful Managed Services Practice: What every SMB IT...

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Architecture & Patterns for IT Service Management, Resource Planning, and Gov...
Architecture & Patterns for IT Service Management, Resource Planning, and Gov...

$62.34

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The MSP’S Survival Guide To Co-Managed IT Services: A Crotchety
The MSP’S Survival Guide To Co-Managed IT Services: A Crotchety

$46.08

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It Production Services by Walker, Gary; Kern, Harris; Schiesser, Richard
It Production Services by Walker, Gary; Kern, Harris; Schiesser, Richard

$23.37

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Service Science And Its Management: Volume Ii
Service Science And Its Management: Volume Ii

$111.65

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Customer Relationship Management: Getting It Right! by Kincaid, Judith W.
Customer Relationship Management: Getting It Right! by Kincaid, Judith W.

$16.08

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Measuring ITSM: Measuring, Reporting, and Modeling the IT Service Management
Measuring ITSM: Measuring, Reporting, and Modeling the IT Service Management

$30.67

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Solving IT Service Management by Antonio Narro Paperback Book
Solving IT Service Management by Antonio Narro Paperback Book

$24.74

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Agiles IT-Service Management: Prinzipien, Methoden und Best Practices für die...
Agiles IT-Service Management: Prinzipien, Methoden und Best Practices für die...

$58.35

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IT SERVICE MANAGEMENT - AN INTRODUCTION BASED ON ISO 20000 By Van Haren VG
IT SERVICE MANAGEMENT - AN INTRODUCTION BASED ON ISO 20000 By Van Haren VG

$41.95

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Implementing Metrics for IT Service Management: ITSM Library, an Implementation
Implementing Metrics for IT Service Management: ITSM Library, an Implementation

$75.84

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