Description: Book
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Publication Name: SAE International
Book Title: Improving Your Measurement of Customer Satisfaction : A Guide to Creating, Conducting, Analyzing, and Reporting Customer Satisfaction Measurement Programs
Number of Pages: 490 Pages
Language: English
Publisher: Quality Press
Publication Year: 1997
Topic: Customer Relations
Illustrator: Yes
Genre: Business & Economics
Item Weight: 35.2 Oz
Author: Terry G. Vavra
Item Length: 9 in
Item Width: 6 in
Format: Hardcover
