Description: Please refer to the section BELOW (and NOT ABOVE) this line for the product details - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Title:Handbook Of Service ScienceISBN13:9781441916273ISBN10:144191627XAuthor:Maglio, Paul P. (Editor), Kieliszewski, Cheryl A. (Editor), Spohrer, James C. (Editor)Description:As The Service Sector Expands Into The Global Economy, A New Science Of Service Is Emerging, One That Is Dedicated To Encouraging Service Innovation By Applying Scientific Understanding, Engineering Discipline, And Management Practice To Designing, Improving, And Scaling Service Systems Handbook Of Service Science Takes The First Major Steps To Clarifying The Definition, Role, And Future Of This Nascent Field Incorporating Work By Scholars From Across The Spectrum Of Service Research, The Volume Presents Multidisciplinary Perspectives On The Nature And Theory Of Service, On Current Research And Practice In Design, Operations, Delivery, And Innovation Of Service, And On Future Opportunities And Potential Of Service Research Handbook Of Service Science Provides A Comprehensive Reference Suitable For A Wide-Reaching Audience Including Researchers, Practitioners, Managers, And Students Who Aspire To Learn About Or To Create A Deeper Scientific Foundation For Service Design And Engineering, Service Experience And Marketing, And Service Management And Innovation Binding:Hardcover, HardcoverPublisher:SpringerPublication Date:2010-05-01Weight:2.8 lbsDimensions:1.63'' H x 9.21'' L x 6.14'' WNumber of Pages:758Language:English
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Book Title: Handbook Of Service Science
Item Length: 9.3in
Item Width: 6.1in
Author: Cheryl A. Kieliszewski
Publication Name: Handbook of Service Science
Format: Hardcover
Language: English
Publisher: Springer
Publication Year: 2010
Series: Service Science: Research and Innovations in the Service Economy Ser.
Type: Textbook
Item Weight: 98.8 Oz
Number of Pages: Xxviii, 758 Pages
