Description: Customer Service Intelligence : Perspectives for Human Resources and Training, Paperback by Van Der Wagen, Lynn, ISBN 075068190X, ISBN-13 9780750681902, Like New Used, Free shipping in the US Presents a wide range of management and educational theories that offer different approaches for the customer service trainer. This book features case studies and examples that bring customer service intelligence to life.
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Book Title: Customer Service Intelligence : Perspectives for Human Resources
Number of Pages: 208 Pages
Language: English
Publication Name: Customer Service Intelligence
Publisher: Routledge
Publication Year: 2007
Subject: Customer Relations, General, Management, Emotions
Item Height: 0.5 in
Type: Textbook
Item Weight: 12 Oz
Author: Merilynn Van Der Wagen
Subject Area: Self-Help, Business & Economics
Item Length: 9.6 in
Item Width: 7.5 in
Format: Trade Paperback
