Description: Customer Service for Professionals in Health Care : Key Behaviors That Enhance the Patient and Family Experience, Paperback by Leebov, Wendy, ISBN 1479364053, ISBN-13 9781479364053, Brand New, Free shipping in the US Providing great customer service in healthcare is an ongoing short book is a terrific guide to customer service essentials for front line staff. Rich with interactive exercises and self-help tools, staff become clearer on the Sixteen House Rules of Customer Service. They also raise their awareness of their own current behavior compared to the behaviors that reflect great customer service. This booklet makes a great recognition gift and support for individual coaching or staff development with Service has the concrete skills that can lead you and your team to significant progress.
Price: 14.65 USD
Location: Jessup, Maryland
End Time: 2025-01-06T07:26:30.000Z
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Book Title: Customer Service for Professionals in Health Care : Key Behaviors That Enhance the Patient and Family Experience
Number of Pages: 62 Pages
Language: English
Publisher: CreateSpace
Topic: Total Quality Management
Publication Year: 2012
Item Height: 0.1 in
Genre: Business & Economics
Item Weight: 5.1 Oz
Item Length: 9 in
Author: Wendy Leebov
Item Width: 6 in
Format: Trade Paperback
