Description: Business Process Mapping Workbook – Improving Customer Satisfaction J Jacka (Author) 9780470446287 Paperback / softback, published 21 July 2009 272 pages 25.4 x 17.8 x 1.5 cm, 0.509 kg Subject Areas: Finance & accounting [KF]
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BIC Subject Area 1: Finance & accounting [KF]
Number of Pages: 264 Pages
Language: English
Publication Name: Business Process Mapping Workbook: Improving Customer Satisfaction
Publisher: John Wiley & Sons INC International Concepts
Publication Year: 2009
Subject: Marketing
Item Height: 253 mm
Item Weight: 502 g
Type: Textbook
Author: J. Mike Jacka, Paulette J. Keller
Item Width: 178 mm
Format: Paperback