Description: Business Process Mapping Workbook: Improving Customer Satisfaction ISBN : 9780471079774 Title : Business Process Mapping Workbook: Improving Customer Satisfaction Authors : Jacka, J. Mike Binding : hardcover Publisher : Wiley Publication Date : Jan 4 2002 Condition : Ships in a BOX from Central Missouri! May not include working access code. Will not include dust jacket. Has used sticker(s) and some writing and/or highlighting. UPS shipping for most packages, (Priority Mail for AK/HI/APO/PO Boxes). Payment We accept PayPal for all eBay orders. Please see payment details below. We will only ship to the address that is entered into PayPal when payment is made! Shipping Multiple shipping options are available for this item. For more detail, please see below, and select the shipping option that is most convenient for you. Returns We have a No Returns policy, which allows us to keep our prices low. Please remember, all purchases are covered by the eBay Money Back Guarantee!
Price: 13.69 USD
Location: Columbia, Missouri
End Time: 2024-11-23T19:20:44.000Z
Shipping Cost: 0 USD
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Restocking Fee: No
Return shipping will be paid by: Buyer
All returns accepted: Returns Accepted
Item must be returned within: 30 Days
Refund will be given as: Money Back
Book Title: Business Process Mapping Workbook : Improving Customer Satisfaction
Number of Pages: 320 Pages
Language: English
Publisher: Wiley & Sons, Incorporated, John
Publication Year: 2002
Topic: Customer Relations, Management, Auditing
Item Height: 1.1 in
Illustrator: Yes
Genre: Business & Economics
Item Weight: 23 Oz
Author: Paulette J. Keller, J. Mike Jacka
Item Length: 9.3 in
Item Width: 6.1 in
Format: Hardcover
