Description: The item might show normal wear tear markings. The item may or may not include dust jacket. The item has some minor damage and/or visible damage (this could include: small corner dings, folded pages, scuffs/scratches, slightly loose spine, small tears/rips). The item may or may not include barcodes. The item may or may not include store stickers. Necessary codes discs may or may not be included. May have to/from notes on inside of front cover.
Price: 8.61 USD
Location: Omaha, Nebraska
End Time: 2025-01-15T22:30:42.000Z
Shipping Cost: 5.99 USD
Product Images
Item Specifics
Return shipping will be paid by: Seller
All returns accepted: Returns Accepted
Item must be returned within: 30 Days
Refund will be given as: Money Back
Return policy details:
Edition: 2
Book Title: Business Process Mapping : Improving Customer Satisfaction
Number of Pages: 336 Pages
Language: English
Publisher: Wiley & Sons, Incorporated, John
Item Height: 1.2 in
Publication Year: 2009
Topic: Customer Relations, Management, Auditing
Illustrator: Yes
Genre: Business & Economics
Item Weight: 18.4 Oz
Author: Paulette J. Keller, J. Mike Jacka
Item Length: 8.9 in
Item Width: 6 in
Format: Hardcover
