Description: Shipping Policy Live Guarantee Arrival." Betta will be alive for up to 7 days without any food and with proper shipping and package. Over the course of 2 years of re-homing betta, I hardly have any problem with betta being transport alive, except in some rare cases when the shipment is lost for a week or extreme weather. • Shipping and handling within 12-24 hrs. • Betta will be carefully packaged in a Styrofoam Cooler Box with proper insulation to ensure they can tolerate the temperature shift during the winter. • Shipping Schedule: 1. Monday - Livestock Tuesday - Livestock • Order placed after Tuesday will be shipped out next Monday morning • Livestock (live fish) will be ship Monday and Tuesday only. Shipping them out this day will eliminate the chance of the package will spend overnight at the warehouse, therefore increase the chance of their arrival healthy significantly. • If the weather conditions are not allowed shipping the livestock. • Every shipment is cover under our Guarantee Live Arrival policy. • 2. THE LIGHTING I USE MIGHT BE DIFFERENT FROM YOUR AQUARIUM SO COLORS MIGHT BE LIGHTER OR DARKER DEPEND ON LIGHTING YOU USED, fish might likely arrive lacking color due to stress from shipping colors will be back to original when the fish settle down, marble gene maybe change color and marking during a short period of time "We take a loss, so our customer doesn't have to." Every package bought from us is covered under our Live Guarantee Arrival Policy. In the event of any animal dead on arrival, please follow these step to submit your claim: • Take 3 clear pics of dead animals in the un-opened bag next to the shipping label. • Send us a message with clear descriptions of what happened to the package to help us diagnose the problem. • Allow us up to 24 hrs to process the claim. • Once the claim is approved, a refund will be sent to you We will issue the refund of betta excluding the shipping cost Please note, in this circumstance, our DOA policy will be voided: • The package is unsuccessful deliver on the 1st attempt (We ship to a confirmed Paypal address, it's your responsibility to ensure the address is correct. Unable to deliver on 1st attempt, DOA will be voided. • The package is left outside for an extended period of time during extreme weather. (Once shipped, a tracking number will be provided, it's your responsibility to take them inside as soon as they are delivered. If the package is left outside more than 3 hrs since the time of delivery, DOA will be voided. • The package is lost due to a package thief (If this happens, please contact your local USPS to file a claim) • We process case by case, let us know your thoughts to help us process the claims. 💥Tail Nipping during transit is known in halfmoon betta fish. It is something that we can not control, therefore we cannot hold responsibility for tail nipping. 💥ALL SALE ARE FINAL, No Return Fish💥 💥IF FISH ARRIVED DEAD WITH FOLLOWING DOA RULE. I'LL REFUND FISH EXCLUDING SHIPPING. PLEASE ACCEPT THIS POLICY BEFORE BUYING FISH.
Price: 14 USD
Location: Opa-Locka, Florida
End Time: 2024-02-02T23:14:09.000Z
Shipping Cost: 15 USD
Product Images
Item Specifics
All returns accepted: ReturnsNotAccepted
Non-Domestic Product: No
Water Type: Fresh
Custom Bundle: No
Gender: Men
Water Temperature: Tropical
Country/Region of Manufacture: United States
Difficulty Level: Beginner
Species: Guppy
Temperament: Peaceful
Modified Item: No
